UK261 Claim Form for Norse Atlantic

Instructions:

Replace every [BRACKETED FIELD] with your own details.
Keep the structure and wording the same for maximum impact.
Print to PDF or copy into your word processor, sign, and mail to the CAA London address.
Attach receipts, boarding passes, credit‑card statements, and any screenshots that prove your expenses and Norse’s cancellation.

Copy, edit, and send this letter

[Date]

UK261 CLAIM — [Passenger Name]

To:
Civil Aviation Authority (CAA)  
Aviation Consumer Policy & Enforcement Team  
CAA House  
45–59 Kingsway  
London WC2B 6TE  
United Kingdom
From:
[Passenger Name]
[Passenger Address Line 1]
[Passenger Address Line 2]
[City, State ZIP]

Re: Formal UK261 Duty-of-Care Reimbursement Demand — Flight [Flight Number] — Total £[Total Amount]

I am submitting this formal demand for reimbursement under UK261 for expenses incurred between [Start Date] and [End Date], following Norse Atlantic Airways’ [Notification Date] email notifying me that my [Flight Date] Flight [Flight Number] ([Origin]–[Destination]) had been cancelled, with no rerouting or alternative transport offered. As a result, I was forced to self-purchase a replacement ticket on [Replacement Airline] on [Replacement Purchase Date] in order to return to my home.

All attached expenses fall squarely within Norse’s duty-of-care obligations during the extended disruption period. These costs were unavoidable and directly caused by Norse’s failure to meet its statutory obligations.

Itemized Expenses (All Supporting Documentation Attached)

• [Date] — [Expense Description] — £[Amount]
• [Date] — [Expense Description] — £[Amount]
• [Date] — [Expense Description] — £[Amount]
• [Add additional lines as needed]

Total UK261 Claim: £[Total Amount]

Supporting Documentation Included

• Replacement flight e-ticket receipt and check-in confirmation
• Timestamped proof of purchase from credit card or bank statement
• All supporting documentation attached, including receipts and highlighted credit‑card statements for expenses where vendors do not issue printed receipts
• Written note confirming that Norse provided no reroute, necessitating self-purchase of the replacement flight

Additional Notice

I am one of many passengers reporting identical issues. These documented cases are being compiled as evidence for a potential coordinated legal action, including a possible class action suit, should Norse continue to ignore or delay its statutory obligations. Additional reports are being collected at norsevictims.com, an informational resource for affected passengers.

Demand

Please process this reimbursement immediately in accordance with UK261. Payment may be issued to the same method used for the original FlyNorse ticket purchase.

[Passenger Name]
[Passenger Address Line 1]
[Passenger Address Line 2]
[City, State ZIP]
[Email Address]

bc: Legal pending

This form is provided as a free resource for Norse passengers seeking UK261 reimbursement.